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03 Mar
10 Mar
Home · Rooms · MOHR from A to Z

MOHR from A to Z

Booking conditions

Please note that your booking is only considered binding after receipt of a booking confirmation and payment of the deposit. Please transfer 25% of the total value of your package within 14 days of receiving the booking confirmation. Once we have received your deposit, we will confirm your booking has been secured.

For online bookings, the requested deposit will be fully charged to the credit card provided.

MOHR life resort’s bank details:

Hotel MOHR life resort GmbH & Co. KG
RAIBA Lermoos
Account number: 320 705
Sort code 36 219
IBAN: AT87 3621 9000 0032 0705
Swift: RZTIAT22219

Please provide your confirmation number as reference when making the transfer. Please note that bank charges may apply for non-EU countries.

Breakfast

You can enjoy the MOHR breakfast buffet from 7.30 a.m. to 11 a.m.

Cancellation policy

Bis einen Monat vor Reiseantritt no cancellation fees
28 to 22 days before arrival 20% of the total booking value
21 to 15 days before arrival 30% of the total booking value
14 to 7 days before arrival 45% of the total booking value
6 to 1 day before arrival 75% of the total booking value
BIn the case of no-show 100% of the total booking value

Check-in, check-out

Your room will be available for you from 3 p.m. on your day of arrival. If you will be arriving after 8 p.m., please call us to let us know your arrival time. Travelling via Garmisch or Reutte is toll-free, meaning you won’t need the Austrian motorway vignette! If you’ll be arriving by train, we’ll be happy to pick you up from Lermoos train station free of charge.

On the day of your departure, we kindly ask you to vacate your room by 11 a.m. You’re welcome to use the wellness area on your departure day, too. To ensure the usual quality, towel service, sufficient lounger spaces, peace, and relaxation, we charge a fee of €29.00 per person for this.

Children

MOHR life resort is an oasis of peace and relaxation that primarily meets the holiday needs of adults.

Contact

Give us a call, drop us a line, and ask us – we’re always happy to answer your questions.

Innsbrucker Str. 40

6631 Lermoos/Tyrol | Austria

Tel. +43 5673 2362

E-Mail: willkommen@mohr-life-resort.at

Dogs

Would your furry friend like to join you at MOHR life resort? Small and medium-sized dogs are welcome to accompany you on your holiday (rate: €30.00 per night, without food). We reserve the right to charge an additional fee for any final cleaning required at the time of departure. Thank you for understanding that your four-legged friends are NOT allowed in certain room categories or in the restaurant, garden areas, and wellness area. However, if they are well behaved, they are welcome in the bar and in the lobby area. Dogs must be kept on a leash at all times throughout the hotel.

Electric car charging points

A charging point for electric cars and Teslas is available in the underground car park. Please move your car once charging is complete so that other guests can also benefit from the service.

Minimum stay

Christmas week and New Year week: 7 nights
At weekends: Friday to Sunday – 2 nights
Public holidays with “bridge day” and the adjacent weekend: 3 nights (e.g. Thursday to Sunday)

When planning your holiday, please bear in mind that no special rates can be booked over Christmas/New Year and Carnival.

Parking

Parking spaces outside, on the parking deck, and in the underground car park are free of charge. Please note that you will need your room card to use the parking deck and the underground car park.

Payment methods

The following payment methods are accepted at the reception of MOHR life resort:

Electronic cash terminal with EC debit card and code, Visa & Mastercard.

Rates

Rates are per person per night. They include the MOHR life resort gourmet board, but exclude the tourist tax (€3.00 per person from the age of 15 per day, subject to change by the municipality).

Solo travellers

The rooms and suites at MOHR life resort are available for solo travellers. Send us your enquiry and we’ll be happy to advise you.

Spa bag

Your spa bag will be ready and waiting for you in your room. We’ve packed it with cosy bathrobes, fluffy towels, and bath slippers.

Tiroler Zugspitz Arena guest card

The guest card is your key to the Zugspitz region. You’ll receive your card upon request during check-in and will enjoy the following services for free or at a reduced rate:

  • Use of buses within the Tiroler Zugspitz Arena
  • Reduced admission to the Ehrwald climbing and tennis hall
  • Reduced admission to the Ehrwald artificial ice rink
  • Reduced admission to the Ehrenberg castle ensemble
  • Participation in guided hikes
  • Guided tours of various museums and on themed trails